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With Slack connected, Cimento can send notifications to employees as direct messages from the Cimento app: training assignments and reminders, remediation training after a failed simulation, and custom messages. You choose Slack for each notification; email stays available.

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Before you start

  • A Slack workspace owner or admin, or a member allowed to install apps in your workspace.
  • A Cimento admin who can connect integrations.
  • Matching email addresses. Cimento finds each employee in Slack by the email address they have in Cimento, so the two must match.

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Steps

1

Start in Cimento

Go to Admin → Integrations → Messaging & SMS, select Slack, and click Connect.
2

Allow Cimento in Slack

Slack asks you to allow Cimento to access your workspace. Check the workspace name in the top-right corner, review the permissions listed below, and click Allow.
3

Confirm the connection

Cimento shows Integration connected and returns you to Messaging & SMS, where Slack now shows as Active.
4

Choose Slack for notifications

When you set up notifications for a training campaign, choose Slack as the platform. You can also use Slack for remediation training notifications and for custom notifications under Admin → Notifications.

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Permissions

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Things to know

  • One workspace. Cimento connects to one Slack workspace. Connecting a different one replaces it.
  • No match, no message. If Cimento can’t find an employee in Slack by email, that notification isn’t delivered, and Cimento doesn’t fall back to email for it.
  • Removed from Slack. If someone removes the Cimento app from your workspace, Cimento marks Slack as disconnected until you connect it again.

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Disconnect

  • In Cimento. Open Messaging & SMS, select Slack, click Disconnect and type Disconnect to confirm. Slack notifications stop, but the app stays installed in your workspace.
  • In Slack. To remove the app too, open Tools & settings › Manage apps in your workspace, select Cimento, and remove it.