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Templates

Every campaign starts from a template: the lure itself and, for email, the landing page shown after a click and the awareness page shown once the simulation is revealed. Start from the Template gallery, a Cimento-maintained set of scenarios across channels, or build your own under Admin → Phishing → Templates. Templates are channel-specific, and each one defines which interactions count as a failure, for example clicking the link or submitting credentials.

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Create a campaign

1

Choose a channel and template

The campaign’s channel must match the template’s. SMS, voice and multi-channel appear once employees are enrolled for them.
2

Choose the audience

Departments, groups or individual employees from your synced directory.
3

Set the schedule

Choose a start and end. Cimento spreads delivery across the window rather than sending to everyone at once, so employees do not receive identical messages at the same moment.
4

Set the tracking window

How long after delivery an interaction is still attributed to the campaign.
5

Launch

Campaigns start as drafts and can be scheduled ahead of time.

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Monitor and follow up

The campaign page shows delivery progress and, per employee, whether the message was opened, clicked, submitted, replied to or reported. Failures can automatically assign remediation training (see Training campaigns).

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Branding

Awareness pages and notifications can carry your organization’s branding, configured under Admin → Organization → Branding, so employees see a familiar look at the moment the simulation is revealed.